Elevator maintenance

Elevator maintenance depends on the equipment type and usage of the elevator system. It also depends on the age of your elevators. To guarantee safe elevator use, professional and experienced maintenance is needed. Together with IoT data and AI-based predictive maintenance, an expert elevator technician can help you determine the appropriate maintenance plan. It is important to remember that technology-driven proactive maintenance is enabled by new connected elevators, and that older equipment is typically maintained through scheduled maintenance. The type of elevator you have impacts the level of service that is agreed on in the service contract agreement, and ultimately the maintenance cost as well.

The cost of elevator maintenance is difficult to estimate because there are many things to consider. Maintenance cannot be done on a flat-rate basis. However, it is possible to create a tailored maintenance contract that matches individual needs based on equipment type and usage patterns.

Each elevator system must be evaluated individually, and the service contract agreement must also be taken into account. For example, new connected elevators enable AI-based data-driven predictive maintenance that uses technology to proactively perform maintenance. Older equipment is typically maintained on a set schedule. The type of elevator you have affects the type of maintenance contract you have and ultimately, the maintenance cost. A tailored maintenance contract done by elevator experts is the best way to find what's right for you.

Based on AI analytics and cloud-connected elevators, we have have developed real-time analysis of operational data and conditions for connected elevators. Predictive elevator maintenance makes it possible to detect warning signs of failures or malfunctions in advance and take proactive action to avoid unnecessary repairs or downtime.

We will keep you up-to-date on key elevator maintenance activities while also coordinating planned maintenance work and required repairs. You will also get access to our easy-to-use online tools. KONE Online and KONE Mobile help you keep an eye on your elevators anywhere with real-time equipment information and elevator maintenance planning details.